Refund Policy

Refund Policy

Last Updated: [December 2025]
Owner: Misbah BBQ Girl
Email: misbaspices@gmail.com
Phone: +92 307 4883559

At Misbah BBQSpices , we aim to provide high-quality spices and ensure customer satisfaction. If you are not fully satisfied with your purchase, please review our refund and return guidelines below. 

1. Eligibility for Refunds

We offer refunds under the following conditions:

The product arrived damaged, defective, or incorrect.

The product is unused, unopened, and in its original packaging.

A refund request is submitted within 7 days of receiving the order.

2. Non-Refundable Items

We cannot accept refunds on:

Opened or used spice packets

Products damaged due to customer mishandling

Items purchased during sales or promotions (unless defective)

  3. Return Process
 
To request a refund:

1. Email us at misbaspices@gmail.com with:

Order number:

Reason for return:

Photos of the product (if damaged or incorrect)

2. Our team will review the request within 2–3 business days.

3. If approved, you will receive instructions for returning the product.

4. Refund Processing Time

Once we receive and inspect the returned product, your refund will be processed within 5–7 business days.

Refunds will be issued to your original payment method.

5. Shipping Costs

If the item was incorrect or defective, Misbah BBQ Spices will cover the return shipping cost.

For all other returns, the customer is responsible for return shipping charges.
 
6. Contact Us

If you have any questions about our Refund Policy, feel free to contact us:

📧 Email: misbaspices@gmail.com
📞 Phone: +92 307 4883559